Frequently Asked Questions

It’s built specifically for livestock and equine environments — meaning it handles debris better, self-primes and stands up to ranch conditions that typically wear out standard pumps.

Yes. The TroughPump is designed to handle common trough debris by catching the larger materials in the screen first, then pushing through the sediment, algae and organic matter commonly found in troughs and paddocks.

Very. The compact frame and balanced weight make it easy to move across barns, fields and work sites.

No. It operates with standard power 18V or higher cordless drill. For best use, we recommend carrying an additional charged battery when emptying larger troughs.

Absolutely — it’s efficient enough for high-volume facilities and simple enough for everyday use on small ranches.

A hose is not required for use, many use the TroughPump without a hose attachment. The TroughPump fits a 5/8” standard garden hose. For optimal output power, we recommend using a 3/4” garden hose.

If you aren’t happy with your TroughPump, contact us within 30 days of delivery and our team will guide you through the return process.

To initiate a return, please contact Customer Care at cu**********@*******2o.com to request a return authorization. A flat $15 return shipping fee will be deducted from your refund for all approved returns.

Allied warrants the TroughPump™ against defects in materials and workmanship for one (1) year from the original date of purchase. If a product is determined to be defective under normal and intended use during the warranty period, Allied may, at its discretion, repair or replace the product at no charge.

This warranty does not cover damage resulting from misuse, abuse, improper storage, accidents, unauthorized modifications or repairs, failure to follow product instructions, or normal wear and tear.

Proof of purchase may be required for warranty claims. To submit a warranty claim, contact cu**********@*******2o.com with your order information and a description of the issue.

If a product is believed to qualify for warranty coverage, the product must be returned to Allied and received prior to any replacement being issued. Allied will provide a prepaid return shipping label for authorized warranty returns.

Once the returned product is received and inspected, Allied will determine whether the issue is covered under the 1-Year Limited Warranty. If the claim is approved, Allied will repair or replace the product at its discretion. If the claim is determined not to be covered under the warranty, the customer will be notified before any further action is taken.

Products returned without prior authorization may not be eligible for prepaid return shipping or warranty replacement.